Q: I don't like the wording templates that you offer on the website. May I use my own wording for the invitations?
A: Yes. We will print whatever you’d like for us to print and the pricing includes this service.
Q: Can you print other foreign languages besides English?
A: Yes, it is a free service, however we do require you to provide us with the wording before or after you place the order. You also agree to take responsibility for any mistakes, therefore we do ask you to check your wording thoroughly before submitting that information to us.
And because we don't have specific fonts for the foreign languages, some of the letters may show incorrectly. We advise that you offer us the font in your language in a .TTF file to avoid any possible confusion.
Q: May I change the color of the laser cut wraps?
A: Some of the laser cut wraps' colors can be changed, but an additional $30 will be charged for the customization. And please note, for the customization orders, please allow for about 12-15 days for production.
Q: Is it possible to just buy the laser cut wraps/pockets?
A: Yes. You can buy the laser cut wraps only. The price varies based on different designs. Please contact our customer service （email@example.com) for a custom quote.
Q: Do you offer invitation assembly service?
A: Yes we do and the price for this service varies based on different designs. Basically, it varies from $0.80 to $1.20 per invite. Please contact our customer service （firstname.lastname@example.org) for the exact quote of the invitation assembly service that you want.
Q: I have a small wedding, may I order less than 30 invitations?
A: Yes, you may. Please contact us for a custom quote if you want less than 30 invitations and our Customer Service Reps will guide you to place an order on our site.
Q: Can you print the return address on the envelopes and the guests' addresses?
A: Currently, we can only print the return address on the back flap of the outer envelope. (Please note, navy blue envelopes are excluded due to its dark color). We currently do not offer the service of printing the guests' addresses onto the envelopes.
Q: Do you offer other cards besides wedding invitations and enclosure cards?
A: If you want to order other cards, such as menu cards, wedding programs, bridal shower invitations, place cards, etc., we can easily custom make them to suit your needs and requirements. Simply contact us at email@example.com and we will be happy to help you.
Q: Your website states the laser cut invitation is as low as $2.09. Why is it when I add my quantity to the shopping cart, it shows a higher price?
A: Our price policy is the more invitations you order, the more affordable they each become. So, our “as low as price” is for the clients who order more than 350 invitations. Please refer to the drop-down menu for the price of the invitation quantity that you want to order.
Q: How much does shipping cost?
A: Shipping is free of charge to the United States and Canada when you place an order over $72. We can ship to other countries as well, such as Australia, New Zealand, UK, Ireland, France, Germany, etc. If you are from another country outside of the US and Canada, then $25 will be automatically added to your order as a shipping fee.
More questions? Go to our FAQ section for help, or chat with our online Customer Service Representatives.